Taking a Case

To choose a case that needs to be served, select the “Open Cases” tab from the “Telemedicine Cases” screen. From here, there will be a list of statuses in the second column where there are cases listed saying “Waiting for GP.” This means that the patient is ready to be seen by a doctor.

Click on any part of this status and it will open a case. Once it is open, switch the status to “In Progress” which can be found in the drop-down menu on the top right of the screen labeled “Status.” This status will inform the other doctors that you have taken this patient and will be helping them moving forward.