Updating My Profile

To update the information on your profile, first click on the circle image on the top right corner of the screen  ..

Reviewing Patient Case History

To review your patient’s medical history and see a patient snapshot, first open the case. To open the case, select the  ..

Patient Snapshot

The “Patient Snapshot” is a concise bit of information which includes anything the patient has reported or information that has been  ..

Taking a Case

To choose a case that needs to be served, select the “Open Cases” tab from the “Telemedicine Cases” screen. From here,  ..

Status Definitions

There are five different statuses that a case goes through from start to finish. These statuses are Open, Assessing, Waiting for  ..